Please join us in Lansing for a joint meeting with Capital Area IT Council.
WEDNESDAY, MARCH 20, 2019 FROM 11:30 AM TO 1:00 PM (EDT)
EAST LANSING, MI
CAITC/HDI March Help Desk Peer Group
We are excited to extend an invitation to our next CAITC/HDI partnered Help Desk Peer Group meeting on March 20th from 11:30am-1:00pm at Sparrow Health Systems. This month we will be hearing from Adam Thumm of Cherwell who will be talking about AI and Knowledge Management Practices.
Dedicated ‘Futurists’ are joining the C-suite in many organizations to future-proof decision making and prepare for future technology innovations. Artificial intelligence, once confined to the big screen, is readily available to consumers, in basic form, with Alexa, siri, and self-driving Tesla cars. But, what does this mean for business? Join us to learn how you can create a solid foundation for AI initiatives with good knowledge management practices.
About Our Presenter:
Adam Thumm has 10+ years of experience in IT service and support, quality control, development, product management and operations/business systems. His passion is helping enterprise customers automate processes, shift left, do more with less and implement enterprise service management. Adam is a Senior Solutions Architect at Cherwell Software.
A special THANKS to our event sponsor, Cherwell! Your continued support is helping us to Develop. Connect. Impact. IT in Greater Lansing and Western Michigan.
11:30 - Networking & Lunch sponsored by Cherwell
11:40 - Welcome and Introductions
11:45 - Presentation from Adam Thumm on AI and Knowledge Management
12:30 - Group Disscusion, Q&A and Table Discussions
12:55 - Closing Comments and Announcements
We look forward to seeing you at this partnered peer group event! Together we can help impact our local Help Desk community! Feel free to extend an invite to a non-member guest who you feel could benefit from this group.
For more information about CAITC please check out https://capitalareaitcouncil.net